We are adapting our online documents to suit your needs
MoraBanking | 04.16.2018 | Lara de Miguel
In order to enhance the user experience of our clients on MoraBanc Digital, we have made changes to the online banking transfer instruction document. From now on, whenever you make a cash transfer from MoraBanc Digital there will now be a confirmation of payment document designed to be sent to the beneficiary of the transfer.
The modifications made to this document are as follows:
– The masking of the 8 figures in the IBAN account number of the transferor.
– The removal of the “Charges”, Fees” and “IGI” fields that contain information about fees, taxes and other charges paid by the transferor.
The document will therefore only contain the information that concerns the recipient about the transfer to be received.
Finding this new proof of payment is very easy: it is on the cash transfer confirmation screen. Here, just as in all other transactions, you will find the icons with the three options for obtaining proof of payment, but the new document is only available on one of these options: Send via email.
If you have any questions or need additional information about this improvement, please contact us at any of our branches, through your personal manager, or by calling TeleBanc (+376 884 884).
To receive the latest news and updates about our products and services, sign up to our blog by completing the form available at the bottom of this post.
Information on the processing of personal data
In compliance with Law 15/2003 of 18 December on protection of personal data, the customer authorizes that the applicant’s personal data entered on this form will be incorporated into files owned and managed by MORA BANC GRUP, SA – MORA BANC, SAU (hereafter referred to as “MoraBanc”) to process the requested service and, if necessary, to comply with the contracts finally entered into, and also to ensure correct operational procedures.
The applicant expressly authorises MoraBanc to send him/her commercial and promotional communications for products and services and information on the Bank itself, social or other activities, in hardcopy by post or by electronic means (among others, short messages (SMS) to mobile phones, e-mail, etc.). This consent can always be withdrawn, without retroactive effect.
The fact of filling out this form implies that the applicant acknowledges that the information and personal data provided are true, accurate and correct; otherwise, MoraBanc declines all responsibility for the lack of truthfulness or correctness of the data.
The applicant authorises the data provided to be communicated or shared with third parties forming part of the MoraBanc business group, entities which are primarily active in the financial, insurance and service sectors. The applicant is considered as having been informed of this transfer of information by means of this clause. The applicant accepts that he/she may be sent information on any product or service marketed by these companies.
The data processing manager is MoraBanc. The applicant is hereby informed that the rights of access, rectification, suppression or opposition may be exercised in the terms established in current legislation.