Call us from Monday to Friday, from 8:45 a.m. to 5:45 p.m.

884 884

We help you with all your banking 

  • Handle batch transfers, direct debits, payrolls, reverse factoring instructions and bills of exchange.
  • Check your accounts, transactions and most frequent operations.
  • Manage your business’ cards.
  • Check and manage your investments.
  • Request financing, products and services for your business.
  • Ask for certificates and statements.
  • Check and download your IGI tax settlement statements and resolve any other banking issues.

Everything you need, just one call away

  • No need to visit a branch. Do it wherever you are.
  • Talk one-to-one. We’ll help you with whatever you need.
  • Whenever you need it. A convenient channel for doing your banking, without having to ask for an appointment.

Let's talk

Our MoraBanc Direct team helps you with your banking and gives answers to whatever you need.

Shall we talk? Contact our call centre on + 376 884 884 or write to us at morabancdirect@morabanc.ad.

FAQs

You can do most of your everyday banking: the customer service team will guide you step by step to make batch transfers, direct debits, payrolls, reverse factoring instructions, bills of exchange, etc.

The telephone number is +376 884 884, with calls answered from Monday to Friday, from 8:45 a.m. to 5:45 p.m., except on public holidays in Andorra. You can also write to morabancdirect@morabanc.ad.

The customer service team will check your identity depending on whether you are an attorney-in-fact or a recognised individual and will guide you through the process securely.

The customer service team will check your identity depending on whether you are an attorney-in-fact or a recognised individual and will guide you through the process securely.

The customer service team will guide you on how to make the transaction so that you can go ahead with it.

We provide a wide range of channels to be there for you whenever you need us.

  • Available 24/7 you can use our digital channels (website and app), where you can monitor and handle your finances, consult and take out products, and carry out your other usual banking transactions, at your convenience and securely.
  • From Monday to Friday, from 8:45 a.m. to 5:45 p.m., by calling MoraBanc Direct: you can do most of your banking and resolve any issues by talking to one of our experts.
  • In person at our branches whenever you wish: from Monday to Thursday, from 9 a.m. to 1:30 p.m. and from 3 p.m. to 5:45 p.m.* (*only with an appointment), and on Fridays from 9 a.m. to 1:30 p.m. The Pas de la Casa branch opens from Monday to Thursday, from 9:15 a.m. to 1:30 p.m. and from 3 p.m. to 5 p.m.* (*only with an appointment), and on Fridays from 9:15 a.m. to 1:30 p.m.